VIRTUAL SERVICE OFFICE SINGAPORE

A business location that exists only in cyberspace. A premium virtual office setup allows business owners and employees to work from any location by using technology such as laptop computers, cell phones and internet access. A premium virtual office can provide significant savings and flexibility compared to renting a traditional office space.

Anyone especially small medium enterprise. There is generally no need to hire office space. Cost of rentals, maintenance, cleaning and travel fees are eliminated. You must be able to communicate with staff effectively and they must also be capable of remote working.

You must have a Registered company with ACRA number in Singapore. We currently serve local companies in Singapore.

Services not provided in our Virtual Office Packages include call answering, banking of cheques, registration of ACRA, receiving/forwarding of registered mails/parcels, personal secretary, scanning services, forward of parcels to overseas.

So sorry, we no longer provide the use of Trivex address, Please note that the differences prices/rates are package(s) with/without mail forward and Basic package is 1 year subscription.

With effect from September 2022, the management has decided to make changes for all signups and renewals, This will apply to all packages,

Yes, you can. As long as you are using our business address, you are required to submit signup payment form.

ServeHope is the First Corporate Social Enterprise in Singapore to provide cheapest virtual office packages. Through word of mouth, we hope to create more sustainable jobs for our visually and physically challenged with special talents. At ServeHope, we do business with our hearts

ServeHope, a social enterprise privately funded company started since 2005, can understand that it is not easy to start a small business, with tight budget. We have gone through these phases and wanted to help entrepreneurs to start their business at minimal cost. ServeHope believes it is not easy to start a company from scratch as we can place ourselves in your position. We try to make our Virtual Office Packages as affordable for all. We value your business. Spread the words around if you like our services.

As we will integrate both signup & payment in ONE form for signup/renewal which saves you time & trouble of submitting 2 forms. You have to submit this new form to start using our Virtual Office Address for ACRA registration and corporate mailing purposes.

In order to start using our business address to register for ACRA and others, you are encouraged to submit new signup payment form even if you do not have company name/ACRA number. You can indicate TBC (To Be Confirmed) at specific fields. This is to ensure all information are updated promptly. Once you obtained your company name/ACRA number, simply email us at support@virtualserviceoffice.com.

So sorry. We only provide our business address to Singapore registered company. 

You will be notified of payment/signup form received by email within 1 working day. 

ou can start to use our Singapore Business Address instantly for ACRA registration and mailing purpose upon submitting our NEW signup payment form. 

This is required for receipt of normal mails and mail notifications for your company. (New) As we have integrated both signup and payment as one form, you will only required to submit ONE form.

 It will be 60 Paya Lebar Road,  #06-33, Paya Lebar Square, Singapore 409051.

Yes we do. We provide services at Paya Lebar Square. 

We receive/forward only normal mails (exclude parcels) depending on package plans. We do not receive/forward registered mails/parcels at the present moment. 

Non Registered Parcels will not be received on your behalf as our letterbox has limited space.

No Registered Parcels will be received on your behalf as your company’s stamp is required by courier company.

No Registered Parcel(s) will be received on your behalf. We will not be held responsible if your parcel(s) is lost/damaged. Due to unforeseen circumstances, Parcels received on your behalf MUST be collected within a week. An administrative charge of $10 will be imposed per parcel per week. 

Please do not use ServeHope Pte Ltd in your mails. Use only your company’s name you provided to us.

You will be notified of corporate mails (if any) daily by WhatsApp.

Yes. We will send email notification when there is any mail to your email address provided in the signup form. Please indicate by/which email address, to receive notification under message field in signup form.

Yes, of course. We know that owners might be busy dealing with business, meetings and do not wish to be interrupted. Please indicate full name and mobile contact of the person to receive notification under message field in signup form.

There could be a few factors why there is no mail notification receive.

– Do check your spam/junk folder.

– Ensure that you whitelist the email address “support@virtualserviceoffice.com".

– You did not provide us your company name.

– You did not provide us your mobile number(WhatsApp).

– You indicate to inform all mail notifications to another mobile number or email address.

– There is no mail for your company.

– Signup form submitted is not complete.

– No payment is made.

– Your package has expired.

You did not inform/update us of changes to your info.

It will be immediate effect once new signup payment form is submitted.

Through word of mouth, affordable virtual office packages, good service and online advertising. 

With effect from 1st July 2017, your mails will be kept for 1 month until you come for collection.

Mail collection from Monday to Friday (1pm-4pm) except weekends & public holidays. Please notify ServeHope, give us 1-day advance notice of ETA on day of collection.

Mails can be self collected on weekdays 1pm-4pm. Reply to our WhatsApp at 65-92333290 or call ServeHope Helpdesk at 65-65099936 as when you are coming. Help us to improve our Service by giving us 24 hrs notice (For Retrieving the Mails.)

Registered Mobile Number in the Sign Up Form will be the Authorized Person to Collect the Mail. This is also one of the security reason that reply SMS/What Apps is important for us to verify the Authorized Mobile Number/Person.

es, you can. You just have to inform us in advance the name and mobile number of the person collecting the mails. We understand that travelling to and fro to collect mails is time consuming and time is money.

You can sign up for Virtual Office Forward at $15/month or Virtual Office Plus at $25/month.

You can visit https://www.virtualserviceoffice.com/topup and top up the difference via paypal (Visa and MasterCard accepted). Please submit top up form on the same page after payment.

Normal mails are forward to your address you provided in the new signup form at the start of each month for Virtual Office Forward / at the end of each week for Virtual Office Plus by SingPost.

The main reason could be there is no mail received for your company and thus no mail can be forward to you. This applies to mail notification too.

Yes, there are no limits to how many Virtual Office packages you can sign up.

If each of your companies has its own unique ACRA/registration number, you will to make one payment per company/ACRA number.

Yes, we provide services at Paya Lebar Square.

Yes, so that mail receipts/notifications are received/sent to the correct person/contact number/company. It is especially important for VSO clients that use our forward services.

If you are still using our registered business address with Acra while dormant , you still need to take up our Package. We have many dormant companies using our Registered Business Address in their Acra Record .

You need not Renew the Service , if you have Strike off your company with Acra Or you have change to a New Registered Business Address in your Acra Record.

Our Shared/Service office are now fully occupied.

So sorry, there will be no refund after payment has been made after 7 working days. All packages are now 1 year.

No, our Shared/Service Office are not available.

Your renewal date can be found in the acknowledgement letter attached in acknowledgement email.

You can email us at support@virtualserviceoffice.com and we will be gladly to forward you a copy.

Yes, you will receive email notifications from us, at least one month before your package expire, the day your package expire and renewal of package. We encourage our clients to renew early.

Please proceed to renew at https://www.virtualserviceoffice.com/renewal-form. An updated acknowledgement file will be emailed to you upon receiving payment & renewal form. (New) With effect from early 2016, we will integrate both renewal & payment in ONE form for renewal which save you time.

Yes, this helps us to ensure that our database and changes are updated. (New) No, with effect from early 2016, we will integrate both renewal & payment in ONE form for renewal.

No, you can make payment and submit signup at your earliest convenience as long as you indicate it is a renewal.

Yes, an administrative charge of $20 will be imposed for late renewal. 

Kindly inform us by email at support@virtualserviceoffice.com. You are required to inform ACRA to remove the use of our business address for your company. 

After you have registered your business with ACRA, it is your responsibility to inform ACRA if there are changes to your business information. This is to ensure that the information that you have filed with ACRA that is publicly accessible, is up to date. You must inform ACRA of any changes within 14 days from the date of change in information. A penalty may be imposed for late notification.

All letters will be returned to senders including ACRA if no payment is received 1 month after expiry date.

Services including mail notification will be terminated & my information removed from database if no payment is made 1 month after expiry date.

If you have not renew and still using our address for more than 1 month, Outstanding Amount/ Penalty fees will be as follow:

For more than a month $60 (Trivex), $120 (Paya Lebar Square)

For more than a year $120 (Trivex), $ $2400 (Paya Lebar Square)

For more than 2 years or more $180 (Trivex), $360 (Paya Lebar Square)

By signing up for our package(s), you agree to receive related emails from ServeHope. Your information will only be used by us.

The main reason could be there is no mail received for your company and thus no mail can be forward to you. This applies to mail notification too.

As a Token of our Appreciation and to support our Word of Mouth Virtual Office Business, we will extend your subscription(s) for every referral [capped at a maximum of 4 companies with business owner other than your good self. This programme only applies to existing customers that have been with us for 2 years and above.

This Programme will last until Dec 2023